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Each national version is animated by at least one facilitator. Their role is to foster exchanges between users of the website so to promote the creation of a social network and to interact directly with users when needed: answering their questions about the website structure and / or the job search process. All the facilitators are experienced career counselors.

The aim of this WP was to train the facilitators and to support them during their activity.. The training was supported by periodical conference calls, meeetings, a Guide for facilitors, a video dedicator to facilitators' training and the Guide on delivering on-line career guidance. All of these materials can be found in the Resource section of this website.

Continued training and support is carried out when needed through a dedicated discussion list for facilitators.